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Terms & Conditions
Please read these terms of service and all referenced materials carefully before using services provided by Zero Gravity.ai By accessing and using the subscription service in any way, you agree to be bound by this agreement, including the warranty disclaimers, limitations of liability, and termination provisions below. If you do not agree to the terms, please leave the application immediately do not use the Subscription Service. 1. Definitions “Agreement” means these Terms of Service and all materials referred or linked to in these Terms of Service. "Communication Services" means third-party forums, online communities, blogs, personal web pages, calendars, and/or other social media communication facilities (such as Facebook, Twitter and LinkedIn) linked to or from the Subscription Service that enable Customer to communicate with the public at large or with a group. “Contact Information” means the name, email address, phone number, online user name(s), telephone number, postal address, and similar information voluntarily submitted by Customer, as well as navigational data relating to each Customer. Contact Information does not include Sensitive Information. "Customer Data" means all Contact Information and other permitted information submitted by Customer to, or collected by Customer via, the Subscription Service. Customer Data does not include Sensitive Information. "Customer Materials" means all materials that Customer provides or posts, uploads, inputs or submits for public display through the Subscription Service. Suggestions, feedback and comments relating to the functionality or use of the Subscription Service provided by Customer personnel to Zero Gravity.ai are not Customer Materials. Customer Materials does not include Sensitive Information. "Customer" means the person or entity using the Subscription Service and identified in the applicable statement or Order Form as the Zero Gravity.ai customer. "Zero Gravity.ai" means Zero Gravity.ai and any entity which directly or indirectly controls, is controlled by, or is under common control with Zero Gravity.ai "Zero Gravity.ai Content" means all information, data, text, messages, software, sound, music, video, photographs, graphics, images, and tags incorporated into the Subscription Service by Zero Gravity.ai “Order Form” means the Zero Gravity.ai approved form by which Customer agrees to subscribe to the Subscription Service. “Personal Data” means any information relating to an identified or identifiable natural person including name, identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal Data may include Sensitive Information. “Sensitive Information” means credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver’s license numbers or similar identifiers, racial or ethnic origin, physical or mental health condition or information, other employment, financial or health information, and information specific to an individual’s physical, physiological, genetic, mental, economic, cultural, or social identity. "Zero Gravity.ai Subscription Service" or “Subscription Service” means the particular edition and elements of Zero Gravity.ai applications, tools and platform subscribed to by Customer under an Order Form, and developed, operated, and maintained by Zero Gravity.ai, accessible via www.ZeroGravity.ai or another designated URL, and any ancillary online or offline products and services provided to Customer by Zero Gravity.ai, to which Customer is being granted access pursuant to this Agreement and an Order Form. The Subscription Service includes the Zero Gravity.ai Content, and does not include training services, consulting services, and Third-Party Products. "Third-Party Products" means professional services, online web-based applications and offline software products that are provided by third parties, interoperate with or are used in connection with the Subscription Service, and are identified as being provided by third parties. "Third-Party Sites" means third-party websites linked to from within the Subscription Service, including without limitation Communications Services. "User(s)" means Customer's employees, representatives, consultants, contractors or agents who are authorized to use the Subscription Service for the benefit of Customer and who have been supplied user identifications and passwords by Customer (or by Zero Gravity.ai at Customer’s request). 2. The Subscription Service a. Access. During the Subscription Term and as provided in this Agreement, Zero Gravity.ai will provide Customer access to use the Subscription Service. b. Limits. Zero Gravity.ai may limit the use of certain features of the Subscription Service in its sole discretion. Zero Gravity.ai may suspend, limit, or terminate the Subscription Service for any reason at any time without notice. c. Modifications. Zero Gravity.ai modifies the Subscription Service from time to time, including by adding or deleting features and functions, in an effort to improve its customers’ experience. Nothing in this Agreement shall prohibit Zero Gravity.ai from making such changes to the Subscription Service. Zero Gravity.ai reserves the right to provide some or all elements of the Subscription Service through use of third party providers. 3. Fees and Payments. There is no fee for the basic Zero Gravity.ai Subscription. If Customer chooses to upgrade to a premium plan, Customer authorizes Zero Gravity.ai to charge Customer's credit card or bank account in the amount of the monthly fee listed at www.ZeroGravity.ai. Customer further authorizes Zero Gravity.ai to use a third party to process payments, and consents to the disclosure of Customer's payment information to such third party. All payment obligations are non-cancelable and all amounts paid are non-refundable. 4. Subscription Term and Renewal. The subscription term shall be monthly or annually, based on the user's selection. Unless either party gives the other written notice that it does not intend to renew the subscription, this Agreement will be automatically renewed on a monthly or annual basis. 5. Crystal Project’s Proprietary Rights. This is an Agreement for access to and use of the Subscription Service, and Customer is not granted a license to any software by this Agreement. The Subscription Service, including all intellectual property rights therein and derivatives and modifications thereto, belong to and is the property of Crystal Project or its licensors (if any). The Crystal Project Content may not be copied, reproduced, modified, published, uploaded, posted, transmitted, performed, or distributed in any way, and Customer agrees not to modify, rent, lease, loan, sell, distribute, transmit, broadcast, or create derivative works based on the Crystal Project Content, or the Subscription Service in whole or in part, by any means, except as expressly authorized in writing by Crystal Project. Crystal, the Crystal logo, Crystal Project, and other marks used by Crystal Project from time to time are trademarks and the property of Crystal Project. The appearance, layout, color scheme, and design of the Crystal site are protected trade dress. Customer does not receive any right or license to use the foregoing. 6. Customer’s Proprietary Rights. As between the parties, Customer shall own and retain all rights to the Customer Materials, Customer Data and any works specifically created by Crystal Project for transfer to Customer where a separate written agreement grants ownership of the work to Customer. All Personal Data collected by or supplied to Crystal Project will at all times be owned by the individual identified by such Personal Data. This Agreement does not grant Crystal Project any ownership rights to Customer Materials, Customer Data, Personal Data, or Sensitive information. Customer grants permission to Crystal Project and its licensors to use the Customer Materials and Customer Data only as necessary to provide the Subscription Service to Customer, and not for any other purpose. 7. Publicity. Customer grants Crystal Project the right to add Customer’s name and company logo to its customer list and website. Except for the foregoing, neither party may use the other party’s name or logo without the other party's prior written consent. 8. Customer, User, and Personal Data. Crystal Project may monitor use of the Subscription Service by all of its customers and use data related to such use in an aggregate and anonymous manner, including to compile statistical and performance information related to the provision and operation of the Subscription Service. Customer agrees that Crystal Project may use and publish such information, provided that such information does not incorporate any Customer Data and/or identify Customer. CUSTOMER AGREES NOT TO USE THE SUBSCRIPTION SERVICE TO COLLECT, MANAGE OR PROCESS SENSITIVE INFORMATION. TO THE EXTENT PERMITTED BY APPLICABLE LAW, Crystal Project DISCLAIMS ANY AND ALL LIABILITY THAT MAY ARISE FROM CUSTOMER’S USE OF THE SUBSCRIPTION SERVICE TO COLLECT OR MANAGE SENSITIVE INFORMATION. CUSTOMER AGREES THAT ALL USERS WILL BE AT LEAST TWENTY-ONE (21) YEARS OF AGE AND THAT ALL CUSTOMER DATA AND PERSONAL DATA SUBMITTED BY CUSTOMER IN CONNECTION WITH THE SUBSCRIPTION SERVICES WILL RELATE TO USERS AND/OR INDIVIDUALS WHO ARE AT LEAST TWENTY-ONE (21) YEARS OF AGE. Crystal may collect, use, process, store, and share certain Customer Data, Sensitive Information, and Personal Data in connection with providing the Subscription Services. Any such collection, use, processing, storing, or sharing is subject to the terms and conditions of Crystal Project’s Privacy Policy (URL) which is hereby incorporated into this Agreement by reference. Customer agrees that Customer Data, Sensitive Information, and Personal Data may be collected and used by Crystal Project in connection with the Subscription Services and Customer hereby consents to such use and collection. 9. Acceptable Use of Communications Services. Customer agrees to use third-party Communication Services only in compliance with any terms of use specified by each Communication Service. Crystal Project does not control or endorse the content, messages or information found in the Communication Services and, therefore, Crystal Project specifically disclaims any and all liability with regards to the Communication Services and any actions resulting from Customer’s use of the Communication Services. 10. Third-Party Sites and Products. Third-Party Sites and Products are not under Crystal Project’s control, and Crystal Project is not responsible for the contents of any Third-Party Site or Product, including without limitation any link contained in a Third-Party Site, or any changes or updates to a Third-Party Site or Product. Crystal Project is not responsible for any other form of transmission received from any Third-Party Site. The Third-Party Sites and Products are provided to Customer only as a convenience, and the inclusion of any Third-Party Site or Product does not imply endorsement by Crystal Project of the Third-Party Site or Product or any association of Crystal Project with it. 11. Indemnification. Customer will indemnify, defend and hold Crystal Project harmless, at its expense, against any third-party claim, suit, action, or proceeding (each, an “Action”) brought against Crystal Project (and its officers, directors, employees, agents, service providers, licensors, and affiliates) by a third party not affiliated with Crystal Project to the extent that such Action is based upon or arises out of (a) Customer’s use of the Subscription Service; (b) Customer’s noncompliance with or breach of this Agreement, (c) Customer’s use of Third-Party Products, (d) the unauthorized use of the Subscription Service by any other person using Customer’s User information, or (e) Customer’s unauthorized use, collection, storage, processing, or disclosure of Personal Data. Crystal Project shall use commercially reasonable efforts to: notify Customer in writing within thirty (30) days of Crystal Project’s becoming aware of any such claim; give Customer sole control of the defense or settlement of such a claim (provided that Customer may not settle any such claim unless the settlement unconditionally releases Crystal Project of all liability); and provide Customer (at Customer’s expense) with any and all information and assistance reasonably requested by Customer to handle the defense or settlement of the claim. Customer shall not accept any settlement that (i) imposes an obligation on Crystal Project; (ii) requires Crystal Project to make an admission; or (iii) imposes liability not covered by these indemnifications or places restrictions on Crystal Project without Crystal Project’s prior written consent. 12. Disclaimers; Limitations of Liability a. Disclaimer of Warranties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SUBSCRIPTION SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. CRYSTAL PROJECT AND ITS SERVICE PROVIDERS, LICENSORS AND SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND WITH REGARD TO THE SUBSCRIPTION SERVICE, AND THE CRYSTAL PROJECT CONTENT INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. NO STATEMENT OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM Crystal Project IN ANY MEANS OR FASHION SHALL CREATE ANY WARRANTY NOT EXPRESSLY AND EXPLICITLY SET FORTH IN THIS AGREEMENT. b. No Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EITHER PARTY OR ITS SERVICE PROVIDERS, LICENSORS OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR OTHER TYPE OF DAMAGES, EVEN IF SUCH PARTY OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. c. Limitation of Liability. EXCEPT FOR CUSTOMER'S LIABILITY FOR PAYMENT OF FEES AND CUSTOMER'S LIABILITY ARISING FROM ITS INDEMNITY OBLIGATIONS, IF, NOTWITHSTANDING THE OTHER TERMS OF THIS AGREEMENT, EITHER PARTY IS DETERMINED TO HAVE ANY LIABILITY TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY LOSS, HARM OR DAMAGE, THE PARTIES AGREE THAT THE AGGREGATE LIABILITY OF A PARTY AND ITS OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS OR SUPPLIERS SHALL IN ALL CASES BE LIMITED TO THE LESSER OF ONE HUNDRED DOLLARS OR THE TOTAL AMOUNTS ACTUALLY PAID BY CUSTOMER UNDER THE APPLICABLE ORDER FORM FOR THE SUBSCRIPTION SERVICE IN THE TWELVE MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. d. Third Party Products. Crystal Project DISCLAIMS ALL LIABILITY WITH RESPECT TO THIRD-PARTY PRODUCTS USED BY CUSTOMER. Crystal Project’s LICENSORS SHALL HAVE NO LIABILITY OF ANY KIND UNDER THIS AGREEMENT AND CRYSTAL PROJECT'S LIABILITY WITH RESPECT TO ANY THIRD-PARTY PRODUCTS OR THIRD PARTY CONTENT PROVIDED WITH THE SUBSCRIPTION SERVICE SHALL BE SUBJECT TO THIS SECTION. CUSTOMER UNDERSTANDS AND AGREES THAT THE FOREGOING LIMITATION OF LIABILITY IS AN AGREED ALLOCATION OF RISK AND AN ESSENTIAL PART OF THIS AGREEMENT. CUSTOMER UNDERSTANDS AND AGREES THAT ABSENT CUSTOMER’S AGREEMENT TO THIS LIMITATION OF LIABILITY, CRYSTAL PROJECT WOULD NOT PROVIDE THE SUBSCRIPTION SERVICE TO CUSTOMER. 13. Termination and Expiration. Either party may terminate this Agreement at any time upon notice. Immediately upon termination or expiration of this Agreement as provided herein, Customer shall cease all use of the Subscription Service and return or destroy all Crystal Project Content in its possession. 14. General a. Amendment; No Waiver. Crystal Project may update and change any part or all of this Agreement, including fees. If Crystal Project updates or changes this Agreement, the updated Agreement will be posted at http://www.crystalknows.com/tos. The updated Agreement will become effective and binding on the next business day after it is posted. Crystal Project encourages Customer to review this Agreement periodically. No delay in exercising any right or remedy will operate as a waiver of such right or remedy or any other right or remedy. A waiver on one occasion will not be construed as a waiver of any right or remedy on any future occasion. Notwithstanding the foregoing, Crystal Project will comply with all applicable laws and regulations to the extent that any change or update to this Agreement changes or updates the manner in which Crystal Project will collect, use, process, share, or store Personal Data. b. Applicable Law. To the maximum extent permitted by law, this Agreement and all Order Form(s) shall be governed by the laws of the Commonwealth of Massachusetts, U.S.A. without reference to conflicts of law principles, and both parties hereby consent to the exclusive jurisdiction and venue of courts in Nashville, Tennessee, U.S.A. in all disputes arising out of or relating to the use of the Subscription Service. Use of the Subscription Service is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including without limitation this paragraph. c. Severability. If any part of this Agreement or an Order Form is determined to be invalid or unenforceable pursuant to applicable law including without limitation the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement shall continue in effect. d. Notices. Notice shall be sent to the contact address set forth herein (as such may be changed by notice given to the other party), and shall be deemed delivered as of the date of actual receipt. To Crystal Project: Crystal Project, Inc., 90 Oceanside Drive, Nashville, TN 37024. To Customer: Customer’s address as provided in Crystal Project’s account information for Customer. Crystal Project may give electronic notices specific to Customer by email to appropriate Customer e-mail addresses on record in Crystal Project’s account information for Customer. e. Entire Agreement. Unless otherwise expressly stated herein, this Agreement (including each Order Form), along with any Crystal Project exhibit or addendum hereto, including any Order Form, constitutes the entire agreement between Customer and Crystal Project with respect to the Subscription Service and supersedes all prior or contemporaneous communications, proposals and agreements, whether electronic, oral or written, between Customer and Crystal Project with respect to the subject of this Agreement. f. Assignment. Customer will not assign or transfer this Agreement, including any assignment or transfer by reason of merger, reorganization, sale of all or substantially all of its assets, change of control or operation of law, without Crystal Project’s prior written consent, which will not be unreasonably withheld. g. Contract for Services. The parties intend this Agreement to be a contract for the provision of services and not a contract for the sale of goods. To the fullest extent permitted by law, the provisions of the Uniform Commercial Code (UCC), the Uniform Computer Information Transaction Act (UCITA), or any substantially similar legislation as may be enacted, shall not apply to this Agreement. If Customer is located outside of the territory of the United States, the parties agree that the United Nations Convention on Contracts for the International Sale of Goods shall not govern this Agreement or the rights and obligations of the parties under this Agreement. h. Survival. The following sections shall survive the expiration or termination of this Agreement: ‘Fees and Payments’, ‘Crystal Project’s Proprietary Rights’, ‘Customer’s Proprietary Rights’, ‘Publicity’, ‘Indemnification’, ‘Disclaimers; Limitations of Liability’, ‘Termination and Expiration’, and ‘General’.
Privacy Policy
Overview Your privacy and security are important to Crystal Project, Inc. (“Crystal”). As a result, we have developed strict internal processes developed to maintain your data in a secure environment. For purposes of this Privacy Policy, “Personal Data” means any information relating to an identified or identifiable natural person including name, identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal Data may include Sensitive Information; and “Subscription Service” means the particular edition and elements of Crystal Project's Crystal applications, tools and platform subscribed to by Customer under an Order Form, and developed, operated, and maintained by Crystal Project, accessible via www.crystalknows.com or another designated URL, and any ancillary online or offline products and services provided to Customer by Crystal Project, to which Customer is being granted access pursuant to this Agreement and an Order Form. The Subscription Service includes the Crystal Project Content, and does not include training services, consulting services, and Third-Party Products. All other terms used in this Privacy Policy that are not otherwise defined in this Privacy Policy have the meanings ascribed to them in the Terms of Service (available here: https://www.crystalknows.com/tos). Crystal is a platform where people can fill out personality tests and share their personality profile. We also use public data to provide personality predictions, based on the person's writing style. The purpose of this Privacy Policy is to explain (1) what data we collect from you, (2) how we collect, use, process, store, and share your data, and (3) who we share your data with. Data Collected We collect and use the following information to provide, improve and protect our Services: Personal Information We may collect, and associate with your account, information like your name, email address, postal address, phone number, demographics, mobile device ID, precise location data, and billing and payment information. Connected Accounts When you use Crystal and the Subscription Services, you may grant us access to third-party applications like Gmail or LinkedIn (such applications, the “Connected Accounts”). We query, store, process, and transmit information related to your Connected Accounts in connection with providing the Subscription Services. If you decide to connect your Google Calendar to receive meeting insights, we lookup the individuals associated with the meeting in our database. If you decide to connect your Outlook Calendar to receive meeting insights, we lookup the individuals associated with the meeting in our database (for both Google Calendar and Outlook Calendar, we do not store past meetings on our servers). When using data from Connected Accounts, we distinguish between public data and private data. (i) Public data, which is information that individuals have chosen to make public on the Internet, and which anyone can find using one of the major search engines. We aggregate public data, analyze the text content, detect communication style and personality assumptions, and show this information to everyone who uses Crystal and the Subscription Services. Specific data on which we base our assumptions and determinations is not made available through our Subscription Services; only the assumptions and determinations based on such data is made available through our Subscription Services. (ii) Private data, which is privileged information to which only you have access. In order to provide users briefings, we may need to process this data (only as listed in the “With Whom” section); however, the private data itself will never be displayed to any other Crystal user or publicly unless you explicitly ask us to. Usage We collect information from and about the devices you use to access the Subscription Services. This includes things like IP addresses, the type of browser and device you use, the languages used by your browser or device, the web page you visited before coming to our sites, and identifiers associated with your devices, such as location. Your devices (depending on their settings) may also transmit location information to the Subscription Services. Most mobile devices allow you to turn off location services. Cookies We use cookies and similar technology to automatically collect data from you to provide, improve, protect and promote our Subscription Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Subscription Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Subscription Services. Publicly Available Information The Subscription Services may allow you to connect and share your actions, comments, contacts, and information publicly with friends, relatives, and members of your professional network. Please be mindful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. Please contact those sites and services directly if you want to learn about their privacy practices. Additionally, certain Subscription Services utilize publicly available sources of information to provide assumptions and determinations about third parties. Because certain of our Subscription Services provide information to Customers or Users about third parties who may be unaware that our Subscription Service is collecting publicly available information about them, it is of utmost importance that we take appropriate measures to protect such third parties’ rights and freedoms. To that end, we ensure that we only use information that such third party has made publicly available and for which such third party does not have a reasonable expectation of privacy, that such information is only stored for so long as is necessary to provide the Subscription Services to our Customers and Users, and that only our assumptions and determinations based on that data, as opposed to the specific data itself, is disclosed to our Customers and Users. Deletion/Changes/Updates If you delete your Crystal account, we will delete all of your personal information and private data. Please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. You have the right to request, at any time, Crystal to delete, update, change, or alter your Crystal account and any other information Crystal may have collected from or about you. To delete, update, change, or alter your account or any information that Crystal may have collected from or about you, contact us at hello@crystalknows.com. How We Use the Data and Information We Collect We use your data collected through the Subscription Services for the purposes described in this Privacy Policy. For example, we may use your data to: Offer you or provide you with other products and services through the Subscription Services; Operate and improve our Subscription Services, our applications, and other products and services; Make assumptions and/or determinations about you or members of your network. In connection with such collection we may use automated processing techniques, in combination with manual decision making, to make certain determinations about you and your preferences. If you have any questions pertaining to our use of automated processing techniques, please contact us at hello@crystalknows.com. Display relevant advertising; Respond to your comments and questions and to provide customer service Send you information relating to our products and services, including technical notices, updates, security alerts, and support and administrative messages; Communicate with you about products and services offered by us, our affiliates, and certain of our select partners; Authenticate credit care or debit card account information; and Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity. By providing you mobile phone number and/or email address, you expressly consent to receive direct dial calls, autodialed and prerecorded calls, text messages, and or email messages from us regarding our products and services. Security We employ appropriate technical and organizational measures to help protect your Personal Data and any other information that Crystal collects from or about you. We have team members dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe. However, while we attempt to protect all information you send to us and we maintain to provide Crystal and the Subscription Services to you, please note that no connection through the Internet and data storage facilities are entirely immune from unauthorized hacking and access, and so you should use Crystal and the Subscription Services with discretion. You can help us by protecting your username and password and using Crystal and the Subscription Services only through secure networks. Sharing Your private data will be kept secure and private as detailed above. It may need to be processed by other people or third party purposes. We will only share such information for the following purposes. Others working for Crystal For quality and technical support purposes, select Crystal employees may review your data. These employees will access your information only to perform tasks on behalf of and in compliance with this Privacy Policy. Crystal employees with access to your data are bound to Crystal by obligations of confidentiality sufficient to ensure compliance with the requirements set forth in this Privacy Policy. Service Providers Crystal uses trusted third party cloud service providers to help us provide, improve, protect, and promote our Subscription Services (for example, Google Analytics uses cookies to help us understand how users interact with cyrstalknows.com). These third parties will access your information only to perform tasks on our behalf and in compliance with this Privacy Policy. Payment and Billing To use certain Subscription Services, we may require credit or debit card account information. By submitting your credit or debit card account information through the Subscription Services, you expressly consent to the sharing of such information with third-party payment processors for the sole purpose of billing you for the Subscription Services. Legal We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Crystal or our users; or (d) protect Crystal’s property rights. Change of Control If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event. We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you. We will comply with applicable laws and regulations to the extent changes to this Privacy Policy require your consent. NOTICE TO RESIDENTS OF THE EUROPEAN UNION AND THE UNITED KINGDOM If you are a resident of the European Union (“EU”) or the United Kingdom (“UK”), you may have additional rights, as detailed in this section. To process your Personal Data, we rely on the following legal bases: (i) pursuant to your consent, which is provided by acknowledging your agreement with our Terms of Service and this Privacy Policy when you sign up for our Subscription Services (note that such consent is affirmatively given by clicking the applicable check boxes; we will never presume that you have provided consent); (ii) to perform the contract we have with you to provide the Subscription Services; (iii) for compliance with legal obligations to which we are or to which we may become subject (including tax obligations, and requests from law enforcement agencies or other competent authorities with jurisdiction over us and our Subscription Services); and (iv) for the purposes of our legitimate interests in providing the Subscription Services to you, making suggestions to you regarding service offerings, monitoring the Subscription Services for fraud or misuse, ensuring the functionality of our Subscription Services, and making assumptions and predictions about third parties based solely on publicly available information for which such third parties do not have reasonable expectations of privacy. To the extent that you have provided consent for us to process certain of your Personal Data, you may withdraw your consent at any time. To withdraw your consent, please follow the contact instructions set forth under the Section of this Privacy Policy titled Contact. You may also contact us at any time to request that we cease some or all of the processing of your Personal Data, whether or not such processing was the result of your specific consent or some other identified legal basis. It is your choice whether you share Personal Data with us, and it is your choice whether you revoke consent at any time or otherwise request us to cease processing your information. There is no legal consequence to you if your refrain from providing or otherwise revoke consent to our processing of your Personal Data. However, please note that our ability to provide the Subscription Services and other services to you may be impacted if you do not share certain Personal Data with us in connection with your use of the Subscription Services or other services. You may request that we confirm whether or not we are processing your Personal Data, and you may request access at any time to your Personal Data over which we have control. You may also request information about our processing of Personal Data, including the type of Personal Data processed and the reasons for such processing. There are no costs to you associated with these requests; however we may charge reasonable fees for administrative costs for excessive or repetitive requests. You may request that we change, alter, amend, or update your Personal Data and you may request that we refrain from processing certain information if it is inaccurate or unlawfully held. You may request a copy of your Personal Data for transfer to another entity. You may also, at any time, request that we delete or erase your Personal Data, unless we are required by applicable law to retain such information or have other legitimate grounds for continuing to process your Personal Data. You may also object at any time to our use of your Personal Data to provide direct marketing. To exercise any of the rights described above, please follow the contact instructions under the Section of this Privacy Policy titled “Contact”. Contact Have questions or concerns about Crystal, our Services and privacy? Want us to delete, alter, update, or change any information we have about you? Contact us at hello@crystalknows.com.